Data Deletion Policy

Effective Date: 29/11/2024

Last Updated: 10/04/2025

This policy outlines how we handle the deletion of user data collected through Intake.now. By using our app, you agree to the practices described below. For any questions, contact us at privacy@intake.now.

1. Automatically Deleted Data

Audio Data (Intakes): These are used to generate transcripts and summaries. They are stored only temporarily and are automatically deleted immediately after processing.

2. Types of Retained Data

• User IDs: Used for account functionality and user identification.
• Payment Info & Purchase History: Used to validate and manage subscriptions.
• App Interactions: Used to improve usability and user experience.
• Crash Logs & Diagnostics: Collected to maintain app performance.
• Referral Codes & Email Addresses: For user linking, promotions, and support.
• Subscriber Tokens: For subscription validation.

3. User-Initiated Deletion

You may request deletion of any of the above data by contacting us.

• How: Send a request via email to privacy@intake.now
• Timeline: Requests will be processed within 30 business days.
• Impact: Deleting account-linked data may affect access to certain features or subscriptions.

4. Automatic Retention and Deletion

• Inactive Accounts: Data is deleted after 1 year of inactivity.
• Backup Systems: Data is purged within 180 days after deletion from live systems.

5. Deletion Confirmation

We will confirm via email once your data deletion request is fulfilled. If you don’t receive confirmation, please reach out to privacy@intake.now.

6. Legal and Security Exceptions

• Legal Compliance: We may retain some data if legally required.
• Fraud Prevention: Certain data may be retained temporarily to prevent misuse or investigate fraudulent activity.

7. Contact

For data deletion requests or further inquiries, email us at:

privacy@intake.now